Frequently Asked Questions

Does Wholesale Roaches guarantee live arrival?

Yes, we will not ship your order unless we are confident your discoid feeder roaches will arrive safely.  Please note that we add extra discoid feeder roaches to every order to account for incidental die offs during shipping.

Can you give me more information on your shipping policies?

If the post office is open we are shipping.

Wholesale Roaches ships live orders via USPS Priority Mail and all other shipments ship via USPS First Class unless otherwise arranged. You will receive tracking information on all orders.

You should expect your order to arrive  in 1 – 4 days. Your tracking information will provide an expected delivery date.

Monday to Friday – 9:00am EST
Saturday – Ships next business day
Sunday – No shipping

Friday – December 31
Monday – January 17
Monday – February 21
Monday – May 30
Monday – June 20
Monday- July 4
Monday – September 5
Monday –  October 10
Friday – November 11
Thursday – November 24
Monday – December 26

Do you offer tracking?

Yes, every order has tracking.

How do you size and count your roaches?

Our feeder roaches are sorted by gauged holes and counted based on weight.  The size labeled is the smallest part of the body. A roach may be an inch long but only a half inch wide so they can still fit through the gauged holes. We always add extra roaches to account for any incidental deaths.

Do you accept returns?

We do not accept returns on roaches. We can accept returns on UNOPENED dry goods within 15 days of purchase. If there is an issue with your order please contact us for immediate assistance.

Which shipping service do you use?

Live Feeder Roaches: USPS Priority, USPS Cubic
All other items: USPS First Class, UPS Ground, USPS Parcel Select

Can I have my package help for pickup?

Yes. This is actually preferred. In your order notes please put HOLD FOR PICKUP and the phone number you want USPS to call when your order arrives.

Will my feeder Discoid roaches infest my home?

It is highly unlikely. With their large size, poor climbing ability, and a reliance on high heat and humidity for breeding Blaberus discoidalis are not built to thrive in a typical home environment.

What do I keep my Wholesale Roaches in?

Any container with smooth sides that is over 4 inches taller than the highest object in the bin. For example, a bin with a single egg crate laying horizontally would need to be at least 6 inches tall to prevent your roaches from escaping. Your Wholesale Roaches order comes packed in excelsior which can be transferred directly into your enclosure. Check out our unboxing and bin setup video HERE>>

Do I need a lid on my roach bin or tote?

No, if you select a proper bin you do not need a lid unless you are concerned with keeping bugs out of your bugs. If you do use a lid, check out our blog post on screen selection.

What do I feed my Discoid roaches?

Roaches are omnivorous and will eat just about anything from dried book glue and hair to fresh organic eggplant. We use and recommend a combination of Repashy Bug Burger and Wholesale Roaches roach chow.   The simplest and most cost-effective method is NON-MEDICATED chicken brooding feed with the highest protein content you can find, but fresh vegetables and roots are highly encouraged. Fruit is fine but it is prone to mold and can attract pests quickly.

Do my discoid feeder roaches need water?

Yes, however, to prevent drowning you will want to use water crystals or produce high in water content such as lettuce or cucumber.

What temperature range is safe for my cockroaches?

Blaberus discoidalis are content at a typical building temperature, but discoid roaches can comfortably withstand a temperature range of 59F – 90F. Thermal death is a concern blow 50F and above 95F
(Goode, Lauren Michelle, “Effects Of Thermal Acclimation On The Critical Thermal Maxima Of The Tropical Cockroaches: Blaptica Dubia, Eublaberus Posticus And Blaberus Discoidalis (blaberidae)” (2013). Online Theses and Dissertations. 171. )

What humidity level do my discoids require?

Blaberus discoidalis are content at a typical building humidity of 30%-50%. We do recommend a light misting a few times a week to assist with molting.

Can my discoid feeder roaches fly?

Yes, but it is highly unlikely. Biting is not a defensive mechanism for roaches. If they are unable to escape your grip or if they mistake you for food a bite can occur which is not painful or dangerous. It feels like a slight nibble and is startling more than anything.

How long do discoid roaches live?

Blaberus discoidalis is a long-lived feeder roach at 18 – 20 months. Some will live longer some shorter with female discoid roaches living much longer than males on average.

How big are Discoid feeder roaches?

Newborn nymphs are approximately 1/8 inch and adults are 1.5 – 1.8 inches with adult females being noticeably larger than males.

If you have additional questions please don’t hesitate to >>contact us<<

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